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SmartAnalyzer Frequently Asked Questions (Last Update 2004/03/26)

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1. Is SmartAnalyzer CPU sensitive?
2. What do I need to do to run SmartAnalyzer on more than one processor?
3. What do I do if I change processors?
4. How do I process the ".BIN" files from the diskette or e-mail?
5. Why did I get an error running the RECEIVE as shown in the READ.ME?
6. Why do I get an ISPF error submitting SmartAnalyzer JCL?
7. How do I upgrade SmartAnalyzer from an earlier level?
8. Is SmartAnalyzer compatible with...


1. Is SmartAnalyzer CPU sensitive?

Yes. Your Product Code contains the information indicating your license mode (Trial or Licensed), the authorized CPU and model, and the expiration date of your authorization.

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2. What do I need to do to run SmartAnalyzer on more than one processor?
You need to license the new processor and get a new product code string from us. Then, you add a new $CODESP= line to your Global parameter member for the new code string. You can have as many $CODESP lines as you need to authorize all licensed copies.

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3. What do I do if I change processors?
You need to let us know of the change. If the size of your system is changing, there may be an upgrade fee. When it is resolved, you will get a new product code string from us. Then, you replace the $CODESP= line to your Global parameter member with the new code string.

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4. How do I process the ".BIN" files from the diskette or e-mail?
Examine the README file and find the JCL to do a TSO RECEIVE. The .BIN files are created using the TSO TRANSMIT command and are a form of IEBCOPY unloaded data. The RECEIVE command, which can be run as part of a batch job, performs the reload.

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5. Why did I get an error running the RECEIVE as shown in the READ.ME?
On some systems, the specified parameters for the data set cause this problem. Rerun the command, but delete the data set allocation parameters other than disposition and volume. The RECEIVE should work by taking the data set attributes from the input .BIN files.

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6. Why do I get an ISPF error submitting SmartAnalyzer JCL?
An ISPF error may occur if the obsolete ISPCNTLx DD statement is present in your LOGON Procedure and EDIT=YES is specified on your SmartAnalyzer Customization panel. Removal of DD statements is the best choice, since they are obsolete and have been replaced with dynamic allocation. If you cannot do this, then change EDIT to NO on the customization panel.

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7. How do I upgrade SmartAnalyzer from an earlier level?
You should have received a copy of the upgrade instructions document with your new software. If you have not, please contact technical support for a copy of the upgrade instructions.

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8. Is SmartAnalyzer compatible with...
SmartAnalyzer is compatible with all MVS and OS/390 releases from MVS 5.2.2 up to and including z/OS 1.7. Since SmartAnalyzer uses well-established SMF records for its input, it will be compatible with all future releases of z/OS as well.

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